Naperville SalonNaperville Salon

What to Expect

We want you and your pet’s experience with us to be a positive one and we do our best to get every pet groomed with as little stress as possible and as quickly as possible.  However, we don’t want to rush through the process as this can be more stressful on your pet.

Unless, your pet has health issues or other special needs, the following is how long you should expect your pet to be with us:

  • Cats: 2 – 2.5 hours
  • Small Dogs: 2.5 – 3 hours
  • Large Dogs: 3.5 – 4 hours

Nail Trims & Walk-Ins: All of our grooming sessions are by appointment only.  We only take walk-ins for nail trims between the hours of 9am-3pm. Nail trims are $15 per pet and includes filing at no additional cost.

Cancellations/No Show: In the event you need to cancel your appointment, please notify us at least 24 hours in advance so that we can fill your spot. Failure to call in advance or failure to have your pet available for the grooming service may result in a charge of $25 which will need to be paid prior to scheduling your next appointment.

See our FAQs page for answers to more questions.

Naperville Staff

Sarah R.- Grooming Manager / Pet Stylist

Sarah has loved animals her whole life.  She was trained and certified at the Great Lakes Academy of Pet Styling in 2001 and has been grooming ever since.

Prior to grooming, she worked as a Veterinary Technician and was trained in CPR and other various medical procedures.

Sarah really enjoys grooming poodles.  She grooms them competitively at local grooming competitions, including creative styling competitions; a grooming and styling competition utilizing creative sculpting, color application, character creation and design. She has won several awards for her grooming including “Best In Show”. She has even been featured on Fox News with one of her creative styling designs.

Sarah and Jason currently have a standard poodle named Saki, a miniature poodle named Trinity (aka Trinny), a golden retriever named Jaco, another miniature poodle named Artax, and a cat named Joy.

Sarah can be found working at the Naperville and Aurora salons, and can even be found in one of our mobile units from time-to-time.

Michelle H. – Naperville Salon Manager & Pet Stylist

Michelle joined PurrFurred Pet Styling in 2016. She started grooming in 2012 and graduated from the Academy of Dog Grooming Arts in 2013. She loves making dogs look and feel their best and especially enjoys grooming small breed dogs.

Michelle has two dogs, a Standard Poodle named Yuki and a Toy Poodle named Atticus, as well as two Sphynx cats named Ting and Vienna. She has been involved with animals from a young age, raising and competing with her animals in her local 4-H. She has also volunteered her time raising and training puppies to become service dogs.

Amanda A. – Pet Stylist

Amanda has been grooming for 30 years, beginning as a bather at 16, and has been with PurrFurred Pet Styling since 2018. Along with grooming, she shows Weimaraners and Pointers in conformation, agility, obedience, upland and water hunting and retrieving events, and tracking. Clearly, Amanda is a sporting breed fan and enjoys grooming Setters, Spaniels, Retrievers, and Terriers. She finds no greater motivation in her daily work than to help her clients’ pets understand, accept, and trust the grooming process so that it is seen as a part of life and not a punishment.

Amanda currently shares her home with a number of animals; a Pointer named Griffin, a rescued black Lab mix named CeCe, two domestic shorthaired cats named Daphne and Dante, a Siamese mix named Delilah, a Pacific Parrotlet named Eugene, and a Mexican Sand Boa named Rosie. She also enjoys growing and propagating African violets and Streptocarpus and has recently renewed her passion for animal portrait art with Prismacolor pencils.

Meghan F. – Pet Stylist

Meghan joined the PurrFurred Pet Styling team in 2018 as a pet bather after working as a dog walker and pet sitter. She became a certified Pet Groomer in 2019 through Paragon School of Pet Grooming and enjoys doing breed standard cuts, especially Schnauzers and Springer Spaniels.

Meghan owns one brindle pitt bull named Remy. In her free time, she enjoys powerlifting and playing video games.


Kim A. – Senior Customer Service Representative

Kim has been working with the PurrFurred team since June 2015 and is one of the friendly voices that greets you when you call to schedule an appointment with us. She loves helping our customers and connecting with them about their pets.

Kim doesn’t have any pets currently, but used to have a wonderful black lab, Sam, that she misses dearly. She loves traveling and experiencing new cultures and has lived abroad in two different countries!

Carolina S. – Naperville Front Desk Receptionist

More info to come soon!

Kathryn H. – Marketing

Kathryn has a BA in Marketing and joined PurrFurred Pet Styling in 2021. She has eight years of administrative and social media experience and enjoys getting to connect with our customers on Facebook and Instagram. She also loves seeing all of the pet transformations after their appointments with our awesome stylists!

Kathryn enjoys traveling and exploring new cities and coffee shops with her husband and looks forward to getting a family dog once her two young kids are potty-trained.